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VIEW EVENT INFORMATION: Ask |
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Google Tops Website Customer Satisfaction Index |
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About the organization Ask: Type: Business Sub-Types: Website, Search Engine, Application Software, Telecommunication Software |
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Notable Organizations: Ask, Techcrunch |
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The University of Michigan’s quarterly customer satisfaction index came out today, and in the Website category Google came out on top with a score of 86 out of 100 (up 10 percent from last year). Yahoo slipped 3 percent to a score of 77. MSN’s score was flat at 75, and tied with NYTimes.com and ABCNews.com. AOL came in at 69, and that is 3 percent better than last year.
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